Booking fee applies to all appointments.

Booking fees will be non-refundable for no shows, forgetting your appointment, or a late cancellation. If you are going to be more than 15 minutes late to your appointment, we have the right to keep your deposit and you would need to reschedule your appointment.

"No Shows" will be charged a fee equivalent to 50% of your booked service. It will be charged to the debit card provided at the time of booking.

All booking fees paid are NON REFUNDABLE. If you cancel the appointment outside the 48hrs timeframe, it can be used for up to 1 year.

If we were unable to debit the amount from the card you have provided to us, You will not be able to book a new appointment until the fee is paid in full.

Covid cancelllations including close contacts/isolation/tested positive will be treated as a normal cancellation.

Cancellations must be made a minimum of 48 hours prior to your booking for your booking fees to be carried forward to your next appointment time. This will allow for another client on our waitlist to take up this appointment.

In your best interest to avoid damage/poor retention & achieve the most out of your lashing time slot, Please do not arrive to your appointment with any type of residue, makeup or strip lash adhesive. This will eat into the time of your appointment resulting in less lashing time & a possible surcharge of $20 for cleaning the residue which is now in effect.

We thank you for your continued support and understanding.